Responsive recruiter

Benefits:

401(k) matching
Employee discounts
Flexible schedule
Paid time off

We’re a family-owned New York–style pizzeria and trattoria offering classic Italian cuisine and award-winning pizza in a warm, welcoming setting. Our passion for authentic flavor and genuine hospitality makes every guest feel like part of our family!

Why Join Us?
This is not just another restaurant job—it’s a chance to be part of something authentic. If you’re passionate about pizza, Italian food, guest-first service, and helping a local business thrive, we’d love to welcome you to our team.

Role Overview
As our Front-of-House Shift Lead, you’ll oversee the dining room during your shift—stepping in when management is off-duty. You’ll lead by example, keep service smooth, and ensure every guest leaves smiling.

Core Responsibilities:

Own the FOH during your shift: open/close, supervise, and support hosts, servers, and bussers
Conduct pre-shift team briefings and post-shift wrap-ups
Manage guest flow, reservations, waitlists, and seating logistics
Take and resolve guest feedback and minor issues quickly and professionally
Act as the point person for FOH operations in the absence of the GM or the Assistant Manager
Train and mentor newer team members on service standards and POS systems
Handle shift-level cash and financial closeouts accurately
Maintain dining room cleanliness, ambiance, and readiness throughout service
Communicate effectively with the kitchen and BOH teams to keep orders flowing

Qualifications:

Minimum 1 year of experience as a shift lead, team captain, supervisor or similar in a casual/fast‑casual or Italian-style restaurant
Strong command of front-of-house roles: host, server, expo, cash handling, etc.
Excellent multitasking, organizational, and leadership abilities
Outstanding communication and a guest service mindset
Reliable, professional, and flexible—able to work evenings, weekends, and holidays
Comfortable standing for long shifts and assisting with light physical tasks
Food handler certification and Bassett certificate required

What We Offer:

Competitive hourly pay + tips on night shifts
Staff meals and discounts for family
Hands-on training and leadership development within a tight-knit, family-run environment
Flexibility in scheduling, with priority given to dependable availability
The opportunity to grow with us as we expand our local reputation

Compensation: $16.00 - $20.00 per hour

Join the Little Pops Family
Rooted in Dutchess County, NY, Little Pops Pizzeria is built on a passion for authentic New York pizza and old-school Italian flavors passed down through family tradition. What started as a leap of faith became a family-run pizzeria where quality, teamwork, and pride in our craft come first. We’re more than a restaurant—we’re a close-knit team that treats each other like family and takes joy in serving food that’s “izza real good!” If you’re looking for a place where hard work is valued and tradition matters, Little Pops is the place for you.

(if you already have a resume on Indeed)